islandcarol:
I have been irritated by the comments of a certain reader who seems to be a jump ahead of me. They are not abusive, just whiney, negative and petulant. Apparently no can meet her high standards. She does not write; you know I have this penchant for justice. Give me some advice.
Well, I.C., I'd venture that jools is correct in asserting that any reaction to a story, except possibly one comparing you to Adolf Hitler (unless you have a Charlie Chaplin-type 'toothbrush' moustache), is a positive sign, because you've gotten that reader emotionally involved with your plotline and characters.
Of course, you've certainly read enough Library literature to know how "whiny, negative and petulant" people are dealt with, and what method is used to implement one's "penchant for justice" around here.
Stories have been written about non-commenters getting their 'just desserts,' you could certainly write a fictionalized one about a petulant, whiny commenter receiving her red-bottomed comeuppance from an author. That's merely a suggestion, of course...

--C.K.