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Yahoo email problems...

 
Februs
Male Tech Support

England
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Posts: 2228
#1 | Posted: 19 Apr 2014 18:03
A number of email providers are now using something called DMARC - Domain-based Message Authentication, Reporting and Conformance - which is basically a form of email authentication intended to combat spammers. In simple terms one of the things it does is to check if the email has been sent from the server indicated by the "From" field. In other words, if your email says it's from yahoo.com but it hasn't actually been sent from yahoo's email servers it could be rejected.

However, there are many circumtances, such as mailing lists and "Contact Us" forms, such as the one we use on both the library and LSF publications sites, where the email server will legitimately not match the email address "From" field. Fortunately, the email providers can specify how such mis-matches are handled. Yahoo has very recently changed the way its own emails should be handled in a rather braindead way that now means that messages sent using "Contact Us" forms with yahoo.com email addresses will be rejected. You can read more about it here:

http://www.appnitro.com/forums/topic/form-submissions-from-yahoo-email-users-may-not- come-through

http://www.pcworld.com/article/2141120/yahoo-email-antispoofing-policy-breaks-mailing -lists.html

So, if you've recently sent a "contact us" message using a yahoo.com email address we won't have seen it, initially at least. We're currently fishing through the rejected email logs to try and retrieve any such mesages.

In the interim, while we work out what to do about it I'd recommend contacting us using our email address if you have it and using yahoo's own crappy email application.

bendover
Male Author

USA
Posts: 1697
#2 | Posted: 19 Apr 2014 18:16
Yahoo is also sending an application at the top of the email screens:

Add Yahoo! (us-mg6.mail.yahoo.com) as an application for mailto links?

Off to the right is (in a box) Add Application

I've seen that many people are complaining about it not working properly. I didn't add it and not going to unless I'm forced to.

rachelredbum
Female Author

USA
Posts: 422
#3 | Posted: 19 Apr 2014 18:25
That is really going to mess things up for people on youhoogroups email lists.

bendover
Male Author

USA
Posts: 1697
#4 | Posted: 20 Apr 2014 00:26
Once again someone tries to fix something that's not broken. Sigh!!!!!

Seegee
Male Author

Australia
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#5 | Posted: 20 Apr 2014 01:20
Yeah, they love to tinker, Ben.

Often123
Male Member

USA
Posts: 791
#6 | Posted: 20 Apr 2014 18:54
Hmm, why am I also thinking about Facebook and Microsoft? Yeesh!

Seegee
Male Author

Australia
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Posts: 2094
#7 | Posted: 20 Apr 2014 23:58
Don't forget Twitter, they've started to muck about with that now, too.

 
 
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